Currently, the Tempo Studio is only available for purchase and delivery in the continental United States. (Hawaii, Alaska, and U.S. territories are excluded at this time - unless purchased via Best Buy)
I live outside of the regions that you deliver to but I really want a Tempo. Can I export it myself?
At this time we do not recommend purchasing a Tempo and exporting for usage outside of the areas we deliver to. There are a couple of things to keep in mind:
Warranty: Warranty is voided if the Tempo is used outside of the regions we deliver to. We are also unable to offer support for studios not delivered by us or Best Buy. In the event that your Tempo needs in-person servicing or additional parts, we won’t be able to assist.
Content Streaming: There is no guarantee that the system will stream perfectly with the international internet (including the music selection for each workout)
Subscription: Our subscription can only be paid with a U.S. credit card at this time
Customs Documentation: Customs may ask for documentation that Tempo is unable to provide
Please also note that if you still choose to move forward with exporting your Tempo, this does not waive the $250 delivery fee you are charged at the time of purchase.
When will you offer Tempo internationally?
While we are always working on expanding our footprint and bringing Tempo to everywhere we can, we currently do not have a timeline for when we will start shipping Tempos internationally.
The best way to keep in touch with Tempo and be notified of when we start shipping to your area is by signing up for our Tempo newsletter. You can do so by visiting our tempo.fit page and scrolling down to where it says “subscribe” and entering your email.
Please contact Tempo Support if you have any questions or require further assistance. You can contact Tempo Support via email at email@example.com, live chat at tempo.fit, or by phone at (833) 966-1777 now available 24/7/365.