Tempo supports Bluetooth headphones running BT 4.2 and up and heart rate monitors running on ANT+.
How to Connect Bluetooth Headphones:
When you're connecting Bluetooth headphones for the first time, make sure you put your headphones into pairing mode so Tempo can find them
Go to your "profile" page on the Tempo studio, tap the gear icon for settings, and under "Wireless and Network" select "Bluetooth"
Then tap on “Connect a device”
If you are in a class and you would like to switch to your headphones, tap the Bluetooth icon in the audio tray at the bottom of the screen. From there, select your Bluetooth device.
Connecting a Tempo Heart Rate Monitor or Another Heart Rate Monitor ANT+ Device:
When you enter a class, if a Heart Rate Monitor is not connected, the Tempo will ask you to connect one. Simply power on your device and your Tempo should automatically connect to it.
If you are having issues with your HRM connecting with your Tempo, please follow the steps below:
Check that the Heart Rate Monitor is powered on: You can do so by pressing the power button on top of the device. Once turned on, LEDs will briefly flash BLUE indicating it is searching for heart rate. Once the heart rate is found, LEDs will pulse BLUE
Check that the Heart Rate Monitor is charged: In order to optimize your workout, be sure that your HRM is fully charged beforehand. The charging cable was included in the box that the monitor came in. The HRM will alternate red and green to indicate that it's being charged. If your HRM is not flashing red and green, please try a different outlet if possible.
If you are having issues with charging the HRM, please try connecting the charger to a laptop / PC to ensure it’s getting adequate power.
If issues persist, please try to clean the charging contacts on both the cable and the HRM.
Check that the placement is right: The HRM is designed to be fastened snugly around your upper arm, with the monitor facing outward. Wrist placement may provide unreliable results and is not recommended. If you are struggling to get a reading during a workout, be sure that your device is uncovered by clothing, is facing away from the torso of your body, and isn’t over large tattoos or thick patches of hair that may interfere with the sensor. Once a heart rate is found, it will display on the Tempo screen.
Try re-pairing the Monitor: In the event that the HRM does not automatically pair, please exit the class and re-enter.
Try restarting the Tempo: Sometimes restarting is the best fix. To restart your Tempo Studio:
Exit the class to the main menu
Press the power button on the back of the display
Unplug the Tempo Studio from its power source
Waiting a full minute while it's unplugged
Plugging the Tempo Studio back into its power source
Turning the Tempo Studio back on
Please contact Tempo Support if you have questions or require further assistance. You can contact Tempo Support via email at firstname.lastname@example.org, live chat at tempo.fit, or by phone at (833) 966-1777 now available 24/7/365.