Tempo Warranty

Modified on Thu, 7 Aug at 5:53 PM

Tempo Interactive Inc. dba Tempo (“Tempo”) extends the following limited warranty (the “Limited Warranty”), which applies only to non-commercial, in-home, indoor use (or if you are a non-residential buyer using the device in a commercial setting (e.g., a gym or hotel) (a “Commercial Buyer”), only to indoor use of the Tempo Studio. Any other use will void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described below.

The Limited Warranty applies to the following components of the Tempo Studio only for the time period indicated. The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Tempo Studio remains in the possession of the original purchaser, or, for gifted Tempo Studios, the owner of the original membership attached to that Tempo Studio.


TEMPO STUDIO LIMITED WARRANTY


CABINET: 3 YEARS

Tempo warrants the cabinet holding the interactive display against defects in workmanship and materials for 3 years from the date of original delivery.

INTERACTIVE DISPLAY: 12 MONTHS

Tempo warrants the interactive display, including the screen and all incorporated hardware elements (e.g., camera, processor) against defects in workmanship and materials for 12 months from the date of original delivery.

BENCH, SQUAT RACK, WEIGHT PLATE HOLDER, KETTLEBELL, HEART RATE MONITOR: 12 MONTHS

Tempo warrants the bench, squat rack, weight plate holder, kettlebell, and heart rate monitor provided with the Tempo Studio against defects in workmanship and materials for 12 months from the date of original delivery.

BARBELLS, COLLAR, AND WEIGHTS: 3 YEARS

Tempo warrants the barbells, collar, and weights against defects in workmanship and materials for 3 years from the date of original delivery.

LABOR AND INSTALLATION: 12 MONTHS

For Tempo Studios originally assembled by an authorized Tempo technician, Tempo will cover the labor costs for repairs or replacements made under this Limited Warranty for a period of 12 months from the date of original delivery. Except where applicable law requires otherwise, repair labor is not covered for locations where Tempo did not originally assemble the Tempo Studio or if the Tempo Studio is removed from its original installation location.


TEMPO MOVE LIMITED WARRANTY


Tempo Interactive Inc. dba Tempo (“Tempo”) extends the following limited warranty (the “Limited Warranty”), which applies only to non-commercial, in-home, indoor use (or if you are a non-residential buyer using the device in a commercial setting (e.g., a gym or hotel) (a “Commercial Buyer”), only to indoor use of the Tempo Move. Any other use will void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components will be free of defects or malfunctions during normal use. Certain exclusions apply, as further described below.

The Limited Warranty applies for the following components of the Tempo Move only for the time period indicated. The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Tempo Move remains in the possession of the original purchaser, or, for gifted Tempo Moves, the owner of the original membership attached to that Tempo Move.

For avoidance of doubt, a limited warranty is provided as part of the purchase of the Tempo Move.  Customers who do not purchase the Tempo Move and receive it as part of their membership service (“Provided Unit”) do not obtain a limited warranty as Tempo maintains ownership of the Tempo Move.  Notwithstanding the foregoing, customers who purchase the Provided Unit will be eligible for this Limited Warranty, and the applicable Limited Warranty periods will commence upon original delivery of the Provided Unit (regardless of the date of purchase).


TEMPO CORE AND CABINET: 1 YEAR

Tempo warrants the Tempo Core and cabinet against defects in workmanship and materials for 1 year from the date of original delivery.

DUMBBELLS, COLLARS, AND WEIGHT PLATES: 3 YEARS

Tempo warrants the dumbbells, collars, and weight plates against defects in workmanship and materials for 3 years from the date of original delivery.


EXCLUSIONS AND LIMITATIONS


Who is covered?
  • The original owner of the Tempo Studio/Move. The Tempo Studio/Move must remain in the possession of the original purchaser, or for a gifted Tempo Studio/Move, the owner of the original membership attached to that Tempo. This Limited Warranty is not transferable.

What is covered?
  • If a defect arises in the Tempo Studio/Move or a warranted component within the applicable Limited Warranty period, the purchaser’s sole and exclusive remedy is for Tempo to, at Tempo’s discretion to the extent permitted by law, either replace or repair the defective or malfunctioning Tempo Studio/Move or component with the same or a comparable model.

  • Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law.


    Tempo's warranty terms can be found at tempo.fit/warranty







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