Tempo Apparel FAQs

Modified on Tue, 13 Aug at 12:33 AM

Who do I contact about my Tempo Apparel Customer Service?
If you need assistance, please contact us at hello@tempo.fit or call 833.966.1777..

What payment methods do you accept?
We accept credit cards, Google Pay, Apple Pay, Meta Pay, PayPal, and Shop Pay.

What are your shipping times and policies?
Order Processing: 1-3 business days.
Delivery: Approximately 5-7 business days via USPS.
Shipping Policy: Free shipping for all orders within the 50 states. We currently do not offer international shipping.
Order Notification: You will receive a purchase confirmation email after placing your order. Once your order ships, you will receive an email with tracking information.

Can I track my order
Yes, you will receive a tracking email once your order ships. For additional tracking information, email hello@tempo.fit.

How can I change my order?
If you need to make changes to your order, contact customer service immediately at hello@tempo.fit or 833.966.1777. Provide your order number, the name the order was placed under, the email address used for the order, and the requested changes. We will try our best to accommodate changes if the order has not yet been shipped.

What should I do if I receive a wrong or defective product?
Contact hello@tempo.fit or call 833.966.1777 with your order number. Our Member Experience Team will assist you with the issue.

What is your return and exchange policy?
All sales are final. We do not offer returns or exchanges.

How do store credits and discounts work?
Store credits and discount codes can be applied at checkout. Store credits are for one-time use only, and any remaining balance after checkout will not be available.

What is the policy on clearance items?

All clearance items are final sale. We do not offer price adjustments for items purchased prior to clearance sales.

Need additional help?