Tempo Studio + Apple Watch

REQUIREMENTS TO WORK: Please note that all of the following conditions are required for your Tempo Studio and Apple Watch to work together properly.

1. Must have the Tempo iOS app installed on your iPhone.

2. Must have a Tempo Studio updated to the latest version and an active subscription.

3. Must have an Apple Watch updated to the latest version.

4. Your Tempo Studio, iPhone, and Apple Watch must all be on the same WiFi Network.

5. You must opt in and grant Network Permission for the Tempo iOS app on the Apple Health app.

6. Your iPhone needs to be in close proximity to your Apple Watch and Tempo Studio, ideally, in the same room.

7. Do not wear your Heart Rate Monitor and Apple Watch at the same time.
   
   
   

Step 1: Paring Apple Watch to iPhone

1. Your iPhone and Apple Watch must both be on the same WiFi Network.

2. Tap the Tempo app on your Apple Watch to start the connection.

3. On your iPhone, the opening screen will ask you to confirm you are trying to pair your iPhone and Apple Watch. Once confirmed, your iPhone will show it is searching for your Apple Watch. 

4. Once paired, tap "Next" on your iPhone to move to Step 2.

Step 2: Granting Permissions:

1. You will be prompted to opt-in HealthKit and Network Permissions. Select "Turn All Categories On." If you have already opted in, it will appear as great, and you will tap "Next" to move to Step 3.

2. NOTE: A reminder that you must opt-in and grant Network Permissions as stated above in the Requirements to Work section. 
   
   
   

Step 3: Connecting Apple Watch to Tempo

1. You will now be prompted to turn on your Tempo Studio and login.

2. Login to your profile on your Tempo Studio.

3. Once your Apple Watch is connected to your Tempo Studio, you will see a confirmation screen on your iPhone.

4. You are now ready to start using your Apple Watch with your Tempo Studio!

5. NOTE: A reminder that your Tempo Studio, iPhone, and Apple Watch must all be on the WiFi as stated above in the Requirements to Work section. Also, Apple Watches will be paired to a users specific profile, so your Apple Watch will not work with another users profile. 

USING APPLE WATCH DURING A CLASS

Step 1: Connecting Apple Watch to Tempo

1. Login to your profile on the Tempo Studio.

2. Once logged in, you can either:

   1. Connect your Apple Watch and then start a class.

   2. Start a class and then connect your Apple Watch.

3. Open the Tempo App icon on your Apple Watch.

4. This will bring up a "Connecting to Tempo" screen on your Apple Watch and then a confirmation screen once connected.

   1. If you connected your Apple Watch before starting a class, your Apple Watch will display the "Ready for Class to Start " screen.

   2. If you connected your Apple Watch after starting a class, your Apple Watch will display the workout metrics UI after the weight recommendation and introduction to class monologue are over.

5. NOTE: Your Tempo Studio will display an Apple Watch icon in the bottom right corner by the volume/Bluetooth controls to denote a successful connection. If the Apple Watch icon disappears, then the connection has been lost. 

Step 2: Class Experience and Actions

1. Once the class has started, you will be able to see the current and upcoming set on your Apple Watch.

2. Your Apple Watch will display what phase of your workout you are in, the remaining time for the phase you are currently in, your active heart rate, and your heart rate zone.

3. You can swipe on your Apple Watch to an action screen where you will be able to Pause/Play the current class.

Step 3: End of Workout

1. After completing a workout, you will be able to review your stats on the Apple Watch (the same information is also displayed on your Tempo Studio).

2. Tapping "Done" will bring you to another screen where you have the options to either connect your Apple Watch to your Tempo Studio again for another class or end your workout session.

3. NOTE: If you want to take another class, you will need to tap "Connect" for the Apple Watch and Tempo Studio to pair to prevent your Apple Watch from remaining paired and draining the watch battery.

TROUBLESHOOTING:

1. Confirm each of the conditions has been met under the Requirements to Work section of this article.

2. To open a "Status" page on your iPhone to isolate the issue you are experiencing you will want to:

   1. Open the Tempo iOS app > Profile tab > Settings > Paired Apps > Apple Watch

3. If a section is green, then that means it is working and is not causing an issue. If a section is red, that is what is causing an issue between your Apple Watch and Tempo Studio from connecting, and will give you details on how to fix it.

4. Disconnect your Apple Watch from the app, reboot your router, and then reconnect your Apple Watch to the Tempo app.

5. Delete the Tempo app and then re-download it from the App Store and reconnect your Apple Watch to the Tempo app.

Please contact Tempo Support if you have any questions or require further assistance. You can contact Tempo Support via email at [email protected], live chat at tempo.fit, or by phone at (833) 966-1777 now available 24/7/365.

FREQUENTLY ASKED QUESTIONS

Does the Tempo Watch app work with all Apple Watch series and versions?

The Tempo Watch app will work with any Apple Watch running Watch  OS 9 & iOS 16 or higher. 

Can I use my Apple Watch for mobile workouts?

No, the Apple Watch integration is only for Tempo Studio workouts at this time.

What do I use my heart rate monitor for now?

Other users who do not have an Apple Watch can still use the heart rate monitor for their workouts or if you do not have your Apple Watch charged or is not available to use. 

Will my Tempo workouts close my activity rings on my Apple Watch?

Yes, using your Apple Watch during your Tempo workouts will count towards closing your activity rings.